January 1, 2017
This Agreement between you (you are the original, end user purchaser of the GPS tracking device (“Device”) that works in conjunction with this web site and the services associated with it (the “Services”) and us (we are the Company that sold you the Device). THIS AGREEMENT CONTAINS IMPORTANT TERMS and CONDITIONS, BETWEEN YOU AND US, AND LIMITATIONS OF OUR LIABILITY (AND OUR SERVICE PROVIDERS LIABILITY) TO YOU THAT WE WANT YOU TO KNOW ABOUT WHICH APPLIES TO ALL PAST, PRESENT AND FUTURE USE OF YOUR DEVICE AND THE SERVICES, UNTIL MODIFIED OR REPLACED BY NEW TERMS AND CONDITIONS. It is effective when you (1) have your Device installed and activated for use; (2) log onto our website and acknowledge this agreement, i.e., by checking the “Accept these Terms” box; (3) use the Services; (4) purchase more Services; or (5) accept, at any time, any of the benefits of the Services. Besides you and us, only the following entities and their respective corporate affiliates, successors, and assigns are intended beneficiaries of this Agreement: our service providers. This Agreement is not intended to give anyone else a right, remedy, or claim of any kind against you or us. Your Device is covered by a Limited Product Warranty that allows us the opportunity to repair or replace your device.
SUBJECT ONLY TO THE LIMITATIONS IMPOSED UPON US BY OUR SERVICE PROVIDERS OR APPLICABLE LAW, WE HAVE THE RIGHT, AT OUR SOLE DISCRETION, TO MODIFY THIS AGREEMENT AND THE SERVICES AT ANY TIME, WHICH INCLUDES (WITHOUT LIMITATION) THE RIGHT TO SUSPEND THE SERVICES. CHANGES TO THE AGREEMENT WILL BE POSTED ON OUR WEB-SITE, WHICH YOU AGREE TO VISIT REGULARLY, OR MAY BE SENT TO YOU VIA E-MAIL, OR POSTAL MAIL. YOUR CONTINUED ACCESS OF OUR WEB-SITE AND USE OF THE SERVICES FOLLOWING POSTED NOTICES OF CHANGES MEANS YOU HAVE ACCEPTED AND ARE BOUND BY THOSE CHANGES.
You pay for the Services by a valid credit card. Your cardholder billing statement will appear as Propel GPS, LLC d/b/a DashBoks.com. IF YOU GIVE US A CREDIT OR DEBIT CARD NUMBER, YOU ARE AUTHORIZING US TO CHARGE IT FOR THE SERVICES AND ALL AMOUNTS DUE UNDER THIS AGREEMENT WITHOUT FURTHER NOTICE TO YOU. If your credit card provider refuses a charge, the Services can be terminated or suspended without notice. You agree that we may not recognize any restrictive language that may be included with or on any method of payment, including (without limitation) the use of the statement “payment in full.” You assume exclusive liability for any and all taxes, tariffs, fees, duties, withholdings or like charges, whether domestic or foreign now imposed or hereafter becoming effective related to the Services, your Device, or its components, including, without limitation, all federal, provincial, state and local taxes, as well as all value-added goods and services, stamp documentary, excise and property taxes and duties. Payments not received on any applicable due date are past due and we, in our sole discretion, may apply a late monthly charge of 1.5% per month (or the maximum legal rate, if less) on the unpaid balance after service has been suspended.
REFUND POLICY
Most service plans do not provide for pro rata refunds of unused services. You won’t be entitled to a refund of the purchase price of your service plan, activation fee, or shipping and handling costs associated therewith and subject to your product warranty.
You may not resell the Services. They are for your own reasonable end use consistent with your Service Plan. The Services may only be used for lawful purposes. Limits may be set on your level of use and we may suspend your use of the Services if we reasonably deem it to be abusive. You agree that we may use any credit card or other payment account of yours that we have on file for payment of charges due.
The Services are not transferable by you, even if you are a commercial user. If you intend to transfer ownership of a vehicle in which a Device is installed, you agree that you will have the Device uninstalled from it or have the Device and associated Services deactivated/terminated by us and inform the intended transferee-prior to the transfer-of the fact your vehicle has your Device and advise the transferee to contact us with any questions.
The Services may be suspended or terminated without prior notice to you for good cause without liability. This means, to give some examples, that the Services can be terminated or suspended if you breach any part of this Agreement, do not pay amounts that are due under this Agreement, interfere with provision of the Services, or use the Services for any illegal or otherwise improper purpose. The Services may also be terminated or suspended if the availability of communication services used by us ends (for example, as a result of the discontinuance of service by a cellular telecommunications carrier) or is interrupted (for example, as a result of telephone/telecommunications network or internet congestion) or should any other circumstance arise or omission occur related to maintaining, repairing, or improving our network.
At the end of your service term, month-to-month charges will continue at the same monthly rate using the credit card on file. Monthly charges will continue unless the user cancels the subscription by contacting Propel GPS as directed on the “Contact” page of our website.
SECURITY POLICY
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
SHIPPING POLICY
Please be assured that your items will ship out within two days of purchase. We determine the most efficient shipping carrier for your order. You have the option to select 2 day or UPS 5 day ground shipping. Sorry, but we cannot ship to P.O. Boxes. If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.
SHIPPING AND HANDLING COSTS
Refer to the checkout page for shipping and handling costs for your order.
PLEASE NOTE: In Virginia and North Carolina, orders will be charged sales tax. Shipments to other states will not be charged any sales tax.
PRIVACY POLICY
We and our service providers collect information about you, your vehicle, and your Device in several different ways: from what you provide to us; from calls or emails between us; from your use of the Services; from the web pages you access (including cookies and other web-related Devices); from our service providers; and from your Device when it is active. THE INFORMATION WE AND OUR SERVICE PROVIDERS MAY GET ABOUT YOU INCLUDES THINGS SUCH AS YOUR ADDRESS, PHONE NUMBER, EMAIL ADDRESS, AND OTHER CONTACT INFORMATION. THE INFORMATION WE MAY GET FROM YOUR USE OF THE SERVICES AND YOUR DEVICE INCLUDES THINGS SUCH AS DATA ABOUT YOUR VEHICLE’S LOCATION, SPEED, DISTANCE TRAVELED, AND OPERATION DATA ABOUT YOUR USE OF THE SERVICES, AND OTHER DATA DEPENDING ON THE SERVICES YOU USE. You agree that we and our service providers can, subject to applicable law, use and share any of this information to: (a) provide the Services to you; (b) assist emergency service providers, or others, as reasonably needed; (c) communicate with you about your account and collect payment; (d) check or maintain your Device; (e) help support your end use of the Services; (f) develop new products and services and improve existing ones; (g) enforce this Agreement; (h) prevent fraud, abuse, or misuse of the Services; (i) comply with legal requirements, including valid court orders and subpoenas; or (j) protect the rights, property, or safety of you or others. You also agree that we and our service providers can, subject to applicable law, use this information: (a) to conduct market research; (b) to determine your eligibility for and offer you new or additional products and services that may be of interest to you; (c) to send you important product and service-related communications; and (d) to troubleshoot and improve the Services. This information will otherwise not be shared with third parties for their independent use without your consent.
We or our service providers may also collect information from you or your Device, or from your use of the Services, aggregate that information, and use it with other aggregated information obtained from other persons (“Aggregated Information”). For example, we or our service providers may use Aggregated Information to determine overall use of the Services, identify usage patterns, and make product and service development decisions. We or our service providers own all rights in, and may share, Aggregated Information with any third party for any purpose. Since we provide service through wireless and other common carrier networks, we cannot promise that your communications will not be intercepted by others. You agree we will not be liable for any damages for any loss of privacy occurring in communication over such networks.
If your vehicle is lost or stolen, we can work to help you locate it, although we have no responsibility to do so, do not guarantee that it can or will be found, and do not guarantee the condition of your vehicle or the items that were in it should the vehicle be recovered. You may be asked to provide satisfactory identification and/or a police report. In any event, our obligation to assist you in providing commercially reasonable assistance to your efforts to locate your vehicle will end after 48 hours have elapsed from the time it was first reported to the authorities as missing or stolen. Should we provide assistance after such 48-hour period, you agree that we may do so if and when we see fit and that we will not be held liable for any acts or omissions that may arise with regard to such assistance. Regardless of the circumstance, we will be under no obligation to help you locate your vehicle for the purpose of tracking or locating a person or recovering any valuables contained in your vehicle.
YOU AGREE TO INDEMNIFY AND HOLD US AND OUR PARENT CORPORATION, AFFILIATES, SUBSIDIARIES, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, ACTIONS, CAUSES OF ACTION, SUITS, PROCEEDINGS, LOSSES, DAMAGES, COSTS AND EXPENSES, INCLUDING REASONABLE ATTORNEY’S FEES, ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES, BREACH OF THIS AGREEMENT, OR ANY ACT, ERROR, OR OMISSION ON YOUR PART OR THAT OF ANYONE WHO USES THE SERVICES. THIS PROVISION WILL CONTINUE TO APPLY AFTER THE TERMINATION OR CANCELLATION OF THIS AGREEMENT.
WARRANTIES ARE SPECIAL KINDS OF PROMISES. NEITHER WE NOR OUR SERVICE PROVIDERS MAKE ANY WARRANTIES, EXPRESS OR IMPLIED, ABOUT THE SERVICES OR ANY DATA PROVIDED BY THE SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED STRICTLY “AS IS” AND NEITHER WE NOR OUR SERVICE PROVIDERS WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE. NEITHER WE NOR OUR SERVICE PROVIDERS WARRANT THE TIME LINES OR ACCURACY OF DATA PROVIDED BY THE SERVICES. NEITHER WE NOR OUR SERVICE PROVIDERS WARRANT THAT YOUR VEHICLE WILL NOT BE LOST OR STOLEN. IF YOUR VEHICLE IS LOST OR STOLEN, NEITHER WE NOR OUR SERVICE PROVIDERS WARRANT THAT IT WILL BE RECOVERED. NEITHER WE NOR OUR SERVICE PROVIDERS WARRANT YOUR VEHICLE AGAINST LOSS OR DAMAGE OF ANY KIND. WE AND OUR SERVICE PROVIDERS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL SUCH WARRANTIES ARE EXPRESSLY EXCLUDED BY THIS AGREEMENT. THE TERMS AND CONDITIONS OF THIS PARAGRAPH SHALL SURVIVE TERMINATION OF THIS AGREEMENT.
THE SERVICES USE CELLULAR OR OTHER WIRELESS TELECOMMUNICATIONS NETWORKS IN THE CONTINENTAL UNITED STATES, ALASKA, AND HAWAII, AS WELL AS THE GLOBAL POSITIONING SYSTEM (“GPS”) SATELLITE NETWORK. THE SERVICES ARE NOT AVAILABLE EVERYWHERE, PARTICULARLY IN REMOTE AREAS, OR AT ALL TIMES. YOUR VEHICLE HAS TO HAVE A PROPERLY FUNCTIONING ELECTRICAL SYSTEM AND ADEQUATELY CHARGED BATTERY FOR THE SERVICES TO HAVE ANY CHANCE OF WORKING. THE SERVICES MAY NOT WORK IF YOUR DEVICE IS NOT PROPERLY INSTALLED, NOT PROPERLY MAINTAINED, MODIFIED BY ANY PERSON OTHER THAN OUR AUTHORIZED REPRESENTATIVE, OR COMBINED WITH EQUIPMENT, SERVICES, OR SOFTWARE NOT EXPRESSLY APPROVED BY US. CERTAIN ELEMENTS OF THE SERVICES MAY SIMPLY BE INCOMPATIBLE WITH YOUR VEHICLE’S DESIGN. THERE ARE OTHER PROBLEMS BEYOND OUR CONTROL THAT MAY PREVENT US FROM PROVIDING THE SERVICES TO YOU AT ANY GIVEN TIME, SUCH AS DAMAGE TO YOUR VEHICLE IN AN ACCIDENT, ABUSE OR NEGLECT OF YOUR DEVICE, TERRAIN (HILLS, MOUNTAINS, DIPS, VALLEYS), BUILDINGS, BRIDGES, TUNNELS, WEATHER, THE DESIGN OF YOUR VEHICLE, DEFECTS IN YOUR VEHICLE, LOCALIZED “GAPS OF COVERAGE” IN CELLULAR TELEPHONE NETWORK COVERAGE, CELLULAR TELEPHONE NETWORK CONGESTION, AND INTERFERENCE WITH THE SATELLITE TRANSMISSIONS THAT HELP SUPPLY THE GPS DATA USED BY US IN PROVIDING THE SERVICES.
THESE LIMITATIONS OF LIABILITY CONSTITUTE WAIVERS OF IMPORTANT LEGAL RIGHTS. IN THAT REGARD, YOU ACKNOWLEDGE THAT THESE LIMITATIONS ARE INTEGRAL TO THE PRICING OF THE SERVICES, AND THAT, WERE WE OR OUR SERVICE PROVIDERS TO ASSUME ANY FURTHER LIABILITY OTHER THAN AS SET FORTH HEREIN, OUR PRICES FOR THE SERVICES WOULD NECESSARILY BE SUBSTANTIALLY HIGHER. UNLESS PROHIBITED BY APPLICABLE LAW, YOU AGREE AS FOLLOWS:
ONE, YOU EXPRESSLY AGREE THAT OPERATION AND USE OF YOUR DEVICE OR THE SERVICES IS AT YOUR SOLE RISK. NEITHER WE NOR OUR SERVICE PROVIDERS SHALL HAVE ANY LIABILITY RESULTING FROM, OR IN ANY WAY RELATED TO, THE USE OF YOUR DEVICE OR THE SERVICES. YOU AGREE THAT YOU WILL NOT IN ANY WAY HOLD US OR OUR SERVICE PROVIDERS RESPONSIBLE FOR ANY SELECTION OR RETENTION OF, OR THE ACTS OR OMISSIONS OF, OTHER PARTIES IN Connection WITH the services. You understand that you have no contractual relationship whatsoever with any of our service providers and are not a third party beneficiary of any agreement between us and our service providers, although they may be third party beneficiaries of this agreement. You waive any and all claims or demands you would have if you were a third party beneficiary of any agreement between us and our service providers.
Two, our and our service providers’ maximum, cumulative liability to you under any situation (including but not limited to fraud, misrepresentation, breach of contract, personal injury, or products liability) for any one or more related or unrelated claims is limited to an amount equal to three times what you paid for the services under this agreement as of the date of the earliest event giving rise to your claim(s).
Three, you agree, and we agree, not to make, and to waive to the fullest EXTENT allowed by law, any claims for (1) punitive damages, (2) treble, consequential, indirect, lost profits, incidental or special damages regardless of whether or not either party was advised of the possibility of such damages, or (3) attorney’s fees. We both agree not to make, and to waive to the fullest extent allowed by law, any claim for damages other than direct, compensatory damages as limited in this agreement. Some states do not allow an exclusion or limitation of incidental or consequential damages or certain other damages, so some of the limitations above may not apply in some situations.
Four, neither we nor our service providers are liable to you if the services are interrupted, or for problems caused by or contributed to by you, your vehicle (including its electrical system), by any third party, by buildings, hills, tunnels, telecommunications network congestion, weather, interference with satellite transmissions or any other things neither we nor our service providers control. notwithstanding anything else in this agreement, you agree to excuse any non-performance by us or our service providers caused in whole or in part by an act or omission of a third party, or by any equipment failure, act of God, natural disaster, strike, equipment or facility shortage, or other causes beyond our control or the control of our service providers.
Five, neither we nor our service providers can promise that any data or information supplied will be error-free. All data and information is provided to you on an “as is” basis. You agree that neither we nor any service provider who monitors, processes, or sends or receives your data or information through your device or the services is liable for any errors, defects, problems, or mistakes in that data or information. This means you cannot recover any damages of any kind, including consequential (such as lost revenues or lost contracts), indirect, incidental, special, or punitive damages for those errors, defects, problems, or mistakes. The foregoing limitation of liability covers, without limitation, “angel services” whereby you communicate verbally with us or our service providers for special assistance in utilizing the services.
Six, to provide you with the services, we must enter into agreements with telecommunications carriers operating cellular and satellite networks and other service providers using technology compatible with the particular device you purchased. Neither we nor our service providers are liable if the services become unavailable or are interrupted because a service provider terminates its agreement with us or stops providing service to us, or does anything that renders your device obsolete or incompatible with the technology used by us or any of our other service providers.
Seven, you agree that the limitations of liability and indemnities in this agreement will survive termination or expiration of this agreement and apply to you as well as anyone using your vehicle or the services, anyone making a claim on your behalf, and any claims made by anyone associated with you and arising out of or relating to the services.
Eight, the services are not a substitute for insurance. You promise that you will obtain and maintain appropriate insurance covering personal injury, loss of property, and other risks for yourself and for anyone else claiming under you. You herby release and discharge us and our service providers from and against all hazards covered by your insurance. No insurance company or insurer will have any right of subrogation against us or our service providers.
To the fullest extent permitted by law, and except as explicitly provided otherwise, this Agreement and any disputes arising out of or relating to it will be governed by the laws of the State of Virginia in the United States of America without regard to its conflict of law principles, and by any applicable tariffs, wherever filed.
If you have a disagreement with us related to the services, we will try to resolve it informally. If we cannot resolve it informally in a manner and time frame we reasonably deem appropriate, you agree, and we agree, to the fullest extent permitted by law, to use arbitration and not go through the courts (except small claims courts as provided below) with to resolve our disagreement. A government agency can always be contacted for help.
The Federal Arbitration Act will apply. Except for qualifying small claims court cases, any controversy or claim arising out of or relating to this Agreement involving us, our parent corporation, affiliates, subsidiaries, employees, agents, or our service providers will be settled by one or more neutral arbitrators (there is no judge or jury in arbitration) before the American Arbitration Association (“AAA”). Each of us may have to exchange relevant evidence in advance.
This agreement does not permit class arbitrations even if the AAA would. (If a court or arbitrator refuses to honor the limitation in any particular dispute between us, then this arbitration clause will be void and unenforceable to the extent of that particular dispute.) In exchange for this, we will pay (if you ask us in advance) for any filing fee charged to you by the AAA for one (1) arbitration of all disputes between us, if you first tried in good faith to informally resolve them with us. If the arbitration proceeds past the filing, we will also pay (if you ask us at the time) any further AAA fees that you are charged. (The arbitrator can decide to allocate the fees differently.) An arbitrator can award the same damages and relief, and must honor the same limitations in this agreement as a court would. If an applicable statute requires an award of attorney’s fees, an arbitrator can also award them. Any arbitration award made after completion of arbitration is final and binding and may be confirmed in any court of competent jurisdiction. An award and any judgment confirming it only applies to the arbitration in which it was awarded and cannot be used in any other case except to enforce the award itself. If for some reason these arbitration requirements do not apply, or a claim proceeds in small claims court, we each waive any trial by jury. You can get more information from the AAA at www.ADR.org
All intellectual property rights and any other proprietary rights inherent in, and appurtenant to, the Device and the Services are and will remain the sole and exclusive property of their respective owners or licensors and you are not acquiring any such rights in the Device or the Services. You may not modify or reverse engineer your Device or decompile any software associated with your Device or the Services. Software and documentation furnished with the Device and Services are “Commercial Item(s),” as that term is defined at 48 C.F.R. Section 2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation,” as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. Sections §227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Unpublished-rights are reserved by our licensors under the copyright laws of the United States.
If any part of this Agreement is considered invalid by a court or arbitrator, the rest of it will remain enforceable. Even after this Agreement has ended, its provisions will govern any disputes arising out of or relating to it (unless it has been replaced by changes to it that are issued by us or a new agreement between us). It will also be binding on your heirs and successors and on our successors. No waiver of any part of this Agreement, or of any breach of it, in any one instance will require us to waive any other instance or breach. You agree that the limitation on remedies, limitation and exclusions of liability and disclaimers specified in this Agreement will survive its termination. We reserve the right to assign this Agreement and our rights and obligations under it, whether in whole or in part. If we make an assignment, we will have no further obligations to you.